QUICKCARE DATA SECURITY
At the Quickcare Clinics Limited (“QUICKCARE”), We take the security of data as an ongoing responsibility that requires our Information Technology experts to diligently work to stay ahead of potential threats.
QUICKCARE enforces the policy that the data belongs to You, the Client. We are custodians of that data and use all means necessary to ensure that the data is secured from all threats both internal or external. Client’s data are not open to any kind of usage, de-identified or otherwise, for any purpose, other than to troubleshoot an issue reported by You.
QUICKCARE does not work with any Pharmaceutical Companies, Insurance Companies, Data Aggregators, Research or Marketing Agencies and likewise, that seek medical data for statistical, marketing or other purposes. Users in other jurisdiction shall comply with legislation and laws governing the use of data in those jurisdictions.
QUICKCARE shall not reveal data or grant access to any data for commercial or otherwise to a third party without prior authorization of the Client.
QUICKCARE solutions Electronic Medical Records (EMR) runs within highly secure data centers managed and operated by Clinicea. Services. These data centers comply with key industry standards, such as ISO/IEC 27001:2005 for security and reliability. They are managed, monitored, and administered by Microsoft operation staff that have years of experience in delivering excellent online services.
Internal access to data within the EMR is controlled by stringent user authentication & authorization, well-defined roles & access-levels, strong login passwords, and user inactivity locks. External access to the physical site where data is stored is secured by biometric security, data back-ups, redundant power supplies, and fire deterrent systems.
Data durability and fault tolerance is secured by maintaining multiple copies of all data in different physical nodes located across fully independent physical sub-systems such as server racks and network routers. Three replicas of data are constantly operational—one primary replica and two secondary replicas. If hardware fails on the primary replica, the system auto-detects the failure and fails over to the secondary replica. In case of a physical loss of the replica, the system creates a new replica automatically.
Although QUICKCARE hosts and protects your medical data, you retain full control over it. You can access it at any time and from multiple locations. You have the ability to export, transfer and download data with no risk to Your data security. You also have the right to extract and take with you your data whenever You choose to move out of the QUICKCARE Platform. The data is made available in universal formats of Comma Separated Values File (CSV) and Xtensible Markup Language (XML).