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How to Reset a Patient Portal Password

In order to Reset a Patient Portal Password:

 

1. Select a Patient and open Patient Details.

 

2. Scroll to the bottom of the page to Access Patient Portal and click on Reset Password, the Patient will automatically receive an email with a temporary Password.

 

3.  The Patient can log in to Clinicea with the temporary password | then click on Change Password.

 

4. A Change Password Window opens. The patient enters the desired password and clicks on Save. The password has been changed.