What is the function of the various permissions in CallBox

Let us review in detail the permissions for the CallBox Module.   1. View Other Call Center Appointments This permission is useful if you have more than one contact center operating to manage all your incoming calls. These calls can be from your existing patients or prospects. With the permission ON, the agent is able …

Continue reading

How to Assign Loyalty Points Manually to a Patient.

A Loyalty Program allows Patients to earn points by spending a certain amount and lets them redeem the points in future purchases. Being able to assign Points manually to a patient gives you greater control over rewarding your patients. This is something that you may use when a Patient leaves a Good Review about the …

Continue reading

How to Record a Patients Consent to the Clinic’s Privacy Policy

With GPDR (EU Region) coming into force on 25th May 2018, it has become mandatory to record a Patient’s Consent towards the Clinics Privacy Policy. Clinics will be able to issue their Privacy Policy notice to their existing patients and record the compliance results in Clinicea. Let us take an example of an existing patient visiting …

Continue reading

Getting Started With Gift Cards

Gift Cards can enhance the impact of any marketing strategy, allowing you to broaden your appeal to prospects, strengthen relationships with customers, and enhance your profitability — all while positioning you to compete with your competitors. The majority of gift card recipients spend nearly 40 percent more than the face value of the gift card …

Continue reading