Category Archive For "Helpdesk"
in Developers, Helpdesk
How to Integrate a 3rd Party CRM System with Clinicea
Introduction: Sometimes when you come on board Clinicea, you may already be using a 3rd Party CRM Software. While it is ideal to use 1 single system, but in practicality you may need to continue using multiple systems to ensure existing workflows and personnel are not impacted by changes in your technology setup. To achieve …
in Developers, Helpdesk
How to Integrate a 3rd Party Financial System with Clinicea
Introduction: Sometimes when you come on board Clinicea, you may already be using a 3rd Party ERP for Inventory Management, or for Financial Accounting. While it is ideal to use 1 single system, but in practicality you may need to continue using multiple systems to ensure existing workflows and personnel are not impacted by changes …
in Developers, Helpdesk
How to Integrate VirtuaQ Ticketing System with Clinicea
Introduction VirtuaQ is a Ticketing system used by businesses. It issues a ticket number to the visitors of the business based on a first come basis. The ticket number is issued by a hardware kiosk and the number displayed on a large screen in the waiting area. The way it works is that the VirtuaQ …
Archived Release 2018
Version 2018 v1.0 19th March 2018 Some really “BIG” Changes Speed, Speed, More Speed Everything in Clinicea, from login to EMR, to saving a bill, to opening a report, each and everything, has been microscopically studied for performance. I am happy to share that “each and every page” you will see in Clinicea has been …
How to Record a Patients Consent to the Clinic’s Privacy Policy
With GPDR (EU Region) coming into force on 25th May 2018, it has become mandatory to record a Patient’s Consent towards the Clinics Privacy Policy. Clinics will be able to issue their Privacy Policy notice to their existing patients and record the compliance results in Clinicea. Let us take an example of an existing patient visiting …