Category Archive For "Helpdesk"
in Developers, Helpdesk
How to Fetch Patient Visit Data from Clinicea via API
Introduction Sometimes a Client might require to fetch the patient encounter data from Clinicea for their own requirements. This data can be fetched via Clinicea API. According to this approach an API call will fetch the encounter data (in XML format). Client can use the same call to fetch the data and format it as …
in Developers, Helpdesk
How to Integrate Convox Call Center Software with Clinicea
Introduction: Convox is a Call Center Software. The way it works is that the Call Center will receive a call from a patient who is registered inside Clinicea and ask for his registered phone number and will search for that patient using that number inside the Clinicea database. If it is found, the patient details …
in Developers, Helpdesk
How to Integrate a 3rd Party CRM System with Clinicea
Introduction: Sometimes when you come on board Clinicea, you may already be using a 3rd Party CRM Software. While it is ideal to use 1 single system, but in practicality you may need to continue using multiple systems to ensure existing workflows and personnel are not impacted by changes in your technology setup. To achieve …
in Developers, Helpdesk
How to Integrate a 3rd Party Financial System with Clinicea
Introduction: Sometimes when you come on board Clinicea, you may already be using a 3rd Party ERP for Inventory Management, or for Financial Accounting. While it is ideal to use 1 single system, but in practicality you may need to continue using multiple systems to ensure existing workflows and personnel are not impacted by changes …
in Developers, Helpdesk
How to Integrate VirtuaQ Ticketing System with Clinicea
Introduction VirtuaQ is a Ticketing system used by businesses. It issues a ticket number to the visitors of the business based on a first come basis. The ticket number is issued by a hardware kiosk and the number displayed on a large screen in the waiting area. The way it works is that the VirtuaQ …